by Modlerbob » Wed Apr 03, 2019 1:22 am
Two months ago I ordered a 1/32 Ferrari 612 body kit from DArt Hobbies. I figured it was going to take a few weeks for it to get here but after waiting a month I sent an email asking about the status of my order. A couple of days later I got a reply stating that he had been waiting for a shipment of parts to come in because he was short on a few of the detail parts but that they had arrived and he would get the shipment in the mail right away. Now it's been another month and still no delivery. I sent another email and got a reply that he would look into it. That was a week ago and there has been no further communication. I paid via PayPal and they have a pretty good record with me regarding refunds, so, do I wait even longer or get PayPal to refund my money? I'm posting this hoping that someone familiar with DArt Hobbies might give me some advice.