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Yup you got that right John, Dan is great to deal with.
Its another one of those cases where he provides great customer service on top of the great product.
Bob C

I sent a question over 2 weeks ago to Daniel... still no reply. Yes, I am a customer and have been using TM for years. I never expected silence... just my $0.02

Like many cottage industry people, he does get behind and admits his email response is sometimes very slow or he misses it entirely.

I just call him if it's that important.

But have not needed to. Both my systems run perfectly. No issues. For my money there is no other system.

I have two complete TM systems, never a problem with either beyond original set up, and that was me. Dan fixed my trouble in no time over the phone. I am about to order another whole system for a project I am working on. :D
They are the very best in my opinion.

Bob